Copy and hide replies
Your customer-facing thread stays tidy.
Clean up the portal view without deleting your records.
Find it in HDHelpDesk
- Ticket
- message menu
/ticketsWhy it’s better
Fix a mistaken reply in the portal.
One slip doesn't stay on display.
HDHelpDesk
Put Copy and hide replies to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.