HDHelpDeskHD-04.02.3

Copy and hide replies

Copy one of your replies, or hide it from the customer's portal thread.

Find it in HDHelpDesk
  1. Ticket
  2. message menu
/tickets

The chain

From what it does to where it takes you.

  1. 01

    FeatureWhat it does

    Clean up the portal view without deleting your records.

  2. 02

    AdvantageWhy it beats the usual way

    Fix a mistaken reply in the portal.

  3. 03

    BenefitWhat you get

    Your customer-facing thread stays tidy.

  4. 04

    Promised LandWhere it takes you

    One slip doesn't stay on display.

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