Force Close
Close a ticket without emailing the customer. Good for spam and duplicates.
Find it in HDHelpDesk
- Ticket
- Force Close
/ticketsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Clear junk silently and assign it to yourself for the record.
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02
AdvantageWhy it beats the usual way
Spam stops clogging the queue.
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03
BenefitWhat you get
Your list shows only real customers.
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04
Promised LandWhere it takes you
Your team's energy goes to people, not bots.
Try it yourself
Put Force Close to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.