Help Desk Instructions
Every answer sounds like your brand.
They apply to ticket answers, Ask Emily drafts and portal answers, never to your public help center.
Find it in HDHelpDesk
- Sidebar
- Settings
- Helpdesk Settings
- ChatBaser
- Emily & knowledge
/helpdesk-settings?tab=chatbaserWhy it’s better
Emily answers the way your team would.
Customers can't tell where Emily stops and your team starts.
HDHelpDesk
Put Help Desk Instructions to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.