General settings
Customers see a clean, relevant form.
Turn features on for customers with a switch. One product hides the product dropdown.
Find it in HDHelpDesk
- Sidebar
- Settings
- Helpdesk Settings
- General
/helpdesk-settings?tab=generalWhy it’s better
Your portal shows only what you offer.
Customers pick the right product on the first try and reach the right person faster.
HDHelpDesk
Put General settings to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.