HDHelpDeskHD-11.06.1

Emily knowledge picker

No random answers from the wrong product.

Emily only uses the sources you pick.

Find it in HDHelpDesk
  1. Sidebar
  2. Settings
  3. Helpdesk Settings
  4. ChatBaser
  5. Assistant
/helpdesk-settings?tab=chatbaser

Why it’s better

Answers stay on-brand and on-topic.

You can trust Emily in front of customers.

HDHelpDesk

Put Emily knowledge picker to work.

Tickets, live chat, and a branded customer portal. Every question gets an owner.

Ask the Atlas

Does Scale.gg have…? Ask in plain words.

Ask me what you want to get done. I’ll tell you which Scale.gg apps and features do it, and link you straight to them.

AI answers can be wrong. Each answer links to the feature pages so you can check.