Notifications
The conversation keeps moving on both sides.
Blank team address alerts the assigned agent first, then the owner.
Find it in HDHelpDesk
- Sidebar
- Settings
- Helpdesk Settings
- Notifications
/helpdesk-settings?tab=notificationsWhy it’s better
Nobody misses a reply.
Tickets close in days, not weeks of silence.
HDHelpDesk
Put Notifications to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.