Tags manager
Create, edit, and delete colored tags with a name and description.
Find it in HDHelpDesk
- Sidebar
- Settings
- Helpdesk Settings
- Tags
/helpdesk-settings?tab=tagsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
One shared set of labels for the team.
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02
AdvantageWhy it beats the usual way
Consistent tagging everyone understands.
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03
BenefitWhat you get
Reports by tag actually mean something.
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04
Promised LandWhere it takes you
You can see at a glance that 'billing' doubled this month and act on it.
Try it yourself
Put Tags manager to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.