Waiting on Us view
You know exactly who is waiting on you right now.
Built from the real conversation, not a status someone forgot to change.
Find it in HDHelpDesk
- Sidebar
- Waiting on Us
/tickets?filter=waiting-on-usWhy it’s better
Your true backlog, in one list.
You can go home knowing nobody is staring at an empty inbox wondering if you care.
HDHelpDesk
Put Waiting on Us view to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.