Waiting on Us view
Every ticket where the customer replied last.
Find it in HDHelpDesk
- Sidebar
- Waiting on Us
/tickets?filter=waiting-on-usThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Built from the real conversation, not a status someone forgot to change.
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02
AdvantageWhy it beats the usual way
Your true backlog, in one list.
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03
BenefitWhat you get
You know exactly who is waiting on you right now.
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04
Promised LandWhere it takes you
You can go home knowing nobody is staring at an empty inbox wondering if you care.
Try it yourself
Put Waiting on Us view to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.