Filter panel
You can clear 'all high-priority billing tickets for App X' in one pass.
Stack filters to slice the queue any way you need.
Find it in HDHelpDesk
- Header
- Filter (funnel)
/ticketsWhy it’s better
Build the exact list for the job in front of you.
You fix a whole problem at once instead of rediscovering it ticket by ticket.
HDHelpDesk
Put Filter panel to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.