Filter panel
Combine Status, Priority, Assignee, Application, Waiting on, and Tags. Active filters show as removable chips.
Find it in HDHelpDesk
- Header
- Filter (funnel)
/ticketsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Stack filters to slice the queue any way you need.
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02
AdvantageWhy it beats the usual way
Build the exact list for the job in front of you.
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03
BenefitWhat you get
You can clear 'all high-priority billing tickets for App X' in one pass.
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04
Promised LandWhere it takes you
You fix a whole problem at once instead of rediscovering it ticket by ticket.
Try it yourself
Put Filter panel to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.