Customer reply notifications bell
The bell shows customer replies that need attention.
Find it in HDHelpDesk
- Header
- Bell
/dashboardThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
New replies find you on any screen.
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02
AdvantageWhy it beats the usual way
You see a customer respond without refreshing lists.
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03
BenefitWhat you get
Fast replies stay fast.
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04
Promised LandWhere it takes you
The customer who just answered your question gets the fix while they're still at their desk.
Try it yourself
Put Customer reply notifications bell to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.