Customer reply notifications bell
Fast replies stay fast.
New replies find you on any screen.
Find it in HDHelpDesk
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- Bell
/dashboardWhy it’s better
You see a customer respond without refreshing lists.
The customer who just answered your question gets the fix while they're still at their desk.
HDHelpDesk
Put Customer reply notifications bell to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.