Shareable ticket links
Handoffs take one paste.
A link lands your teammate on the exact ticket.
Find it in HDHelpDesk
- Ticket
- address bar
/tickets?ticketNumber=Why it’s better
No 'which ticket?' back-and-forth.
You can loop in help in five seconds, right when you need it.
HDHelpDesk
Put Shareable ticket links to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.