HDHelpDeskHD-03.01.1

Active (starred) tickets

You stop losing track of the one ticket you promised to follow up on.

Your personal short list sits above the whole queue.

Find it in HDHelpDesk
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  2. Active
/tickets?filter=active

Why it’s better

The tricky cases you're chasing stay in front of you.

You keep your word to customers without sticky notes on your monitor.

HDHelpDesk

Put Active (starred) tickets to work.

Tickets, live chat, and a branded customer portal. Every question gets an owner.

Check out HDHelpDesk See pricing

Ask the Atlas

Does Scale.gg have…? Ask in plain words.

Ask me what you want to get done. I’ll tell you which Scale.gg apps and features do it, and link you straight to them.

AI answers can be wrong. Each answer links to the feature pages so you can check.