Waiting-on-us banner
You answer the people who are actually waiting.
The app watches who spoke last and tells you when the ball is in your court.
Find it in HDHelpDesk
- Sidebar
- Inbox
- banner
/dashboardWhy it’s better
No customer sits ignored because their ticket looked 'open' like every other one.
Fewer 'hello?? anyone there?' follow-ups and fewer angry refund requests.
HDHelpDesk
Put Waiting-on-us banner to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.