Impersonate, Cloudflare, Domains Manager, Adjust ScaleCredits
Open the customer's account, check their domain setup, view domain status, and add or remove credits with a preview.
Find it in HDHelpDesk
- Ticket
- actions (Scale workspace only)
/ticketsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Diagnose from inside the ticket.
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02
AdvantageWhy it beats the usual way
Fix, don't forward.
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03
BenefitWhat you get
Fewer handoffs.
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04
Promised LandWhere it takes you
The customer gets 'done' instead of 'escalated'.
Try it yourself
Put this feature to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.