Tickets from Feedback Portal
Issues moved to the Help Desk column arrive as Open, High priority tickets with screenshots and a private link back.
Find it in HDHelpDesk
- Inbox (Scale workspace only)
/ticketsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
No copying between tools.
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02
AdvantageWhy it beats the usual way
Nothing lost in handoff.
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03
BenefitWhat you get
Support and product stay in sync.
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04
Promised LandWhere it takes you
The customer hears back even when the fix lives elsewhere.
Try it yourself
Put Tickets from Feedback Portal to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.