Chat History
Chat becomes part of the customer record.
Every live conversation is kept, not lost when the window closes.
Find it in HDHelpDesk
- Sidebar
- Live Chat
- Chat History
/chat-historyWhy it’s better
Look up what was promised.
'but your agent told me…' gets settled from the record, not from memory.
HDHelpDesk
Put Chat History to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.