Chat History
Browse and search finished chats by customer name or email.
Find it in HDHelpDesk
- Sidebar
- Live Chat
- Chat History
/chat-historyThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Every live conversation is kept, not lost when the window closes.
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02
AdvantageWhy it beats the usual way
Look up what was promised.
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03
BenefitWhat you get
Chat becomes part of the customer record.
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04
Promised LandWhere it takes you
'but your agent told me…' gets settled from the record, not from memory.
Try it yourself
Put Chat History to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.