Every chat becomes a ticket
Every chat gets a real answer, even after hours.
Tickets show a From live chat badge. If the visitor is still online, your ticket reply shows in the chat too.
Find it in HDHelpDesk
- Live Chat
- View ticket
/dashboardWhy it’s better
No chat question is lost when the visitor closes the tab.
The buyer who left mid-chat still hears back from you.
HDHelpDesk
Put Every chat becomes a ticket to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.