HDHelpDeskHD-09.01

Agent live chat panel

Go online, see new chats with a badge, watch typing, reply with Enter, and end chats.

Find it in HDHelpDesk
  1. Sidebar
  2. Live Chat
/dashboard

The chain

From what it does to where it takes you.

  1. 01

    FeatureWhat it does

    The panel follows you around the app. Premade answers work here too.

  2. 02

    AdvantageWhy it beats the usual way

    Answer while the customer is still there.

  3. 03

    BenefitWhat you get

    Questions get solved in one sitting.

  4. 04

    Promised LandWhere it takes you

    The buyer stuck at checkout finishes the purchase instead of closing the tab.

In the product

See it in HDHelpDesk.

Live chat panelAnswer while the customer is still there, with premade answers one slash away.

Try it yourself

Put Agent live chat panel to work.

Tickets, live chat, and a branded customer portal. Every question gets an owner.

Ask the Atlas

Does Scale.gg have…? Ask in plain words.

Ask me what you want to get done. I’ll tell you which Scale.gg apps and features do it, and link you straight to them.

AI answers can be wrong. Each answer links to the feature pages so you can check.