ChatBaserCH-03.01

Chat Logs

You know exactly where the bot is strong and where it is weak.

Full transcripts plus a Details tab with country, source, timing, and captured contact info.

Find it in ChatBaser
  1. Agent
  2. Activity
  3. Chat Logs
/agents/:agentId/activity/chat-logs

Why it’s better

See the real questions customers ask, word for word.

You fix what customers actually struggle with, instead of guessing in a meeting.

In the product

See it in ChatBaser.

Chat LogsRead every conversation your bot has, word for word.

Inside this feature

4 parts that make it work.

ChatBaser

Put Chat Logs to work.

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Ask the Atlas

Does Scale.gg have…? Ask in plain words.

Ask me what you want to get done. I’ll tell you which Scale.gg apps and features do it, and link you straight to them.

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