Conversation history
Earlier agent chats are saved. Click New to start fresh.
Find it in HDHelpDesk
- Help Desk Agent
- Conversation history
/dashboardThe chain
From what it does to where it takes you.
-
01
FeatureWhat it does
Pick up yesterday's investigation where you left it.
-
02
AdvantageWhy it beats the usual way
No re-asking the same question.
-
03
BenefitWhat you get
Your analysis builds over time.
-
04
Promised LandWhere it takes you
You walk into Monday already knowing what went wrong on Friday.
Try it yourself
Put Conversation history to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.