Approvals tray
Review every action prepared by the Help Desk Agent or an outside AI tool, then approve or reject.
Find it in HDHelpDesk
- Header
- approvals tray
/dashboardThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
You see exactly what will change before it changes. Viewers can look but not run.
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02
AdvantageWhy it beats the usual way
AI does the legwork; you keep the final say.
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03
BenefitWhat you get
No surprise edits to customer tickets.
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04
Promised LandWhere it takes you
You can let AI help at scale without lying awake about what it did.
Try it yourself
Put Approvals tray to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.