Helpdesk Report
Totals, volume and status charts, tickets by app, priority load, agent workload, top customers, oldest unresolved, and top tags for any date range.
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/reportsThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
One page answers 'how is support really going?' for the last 7, 30, or 90 days, this month, or last month.
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02
AdvantageWhy it beats the usual way
Make staffing and product calls with real numbers.
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03
BenefitWhat you get
You see bottlenecks before customers feel them.
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04
Promised LandWhere it takes you
Your next weekly meeting runs on facts, and you walk out knowing exactly what to fix.
In the product
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Tickets, live chat, and a branded customer portal. Every question gets an owner.