Article editor
Write articles with bold, italic, headings, links, lists, quotes, and code. Save as Draft or Published.
Find it in HDHelpDesk
- Content
- Knowledge Base
- New article
/knowledge-base/newThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Slugs fill in for you. Only published articles reach the portal.
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02
AdvantageWhy it beats the usual way
Publish self-help without a website builder.
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03
BenefitWhat you get
Customers answer their own questions.
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04
Promised LandWhere it takes you
The 'how do I reset my password' tickets quietly stop arriving.
In the product
See it in HDHelpDesk.
Try it yourself
Put Article editor to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.