MailBaser automations
MailBaser automations can start when a ticket is created or resolved, check a customer's tickets, and add private notes.
Find it in HDHelpDesk
- MailBaser
- Automations
- HDHelpDesk triggers
/dashboardThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Support events drive your email follow-ups automatically.
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02
AdvantageWhy it beats the usual way
Send a check-in after a ticket resolves without lifting a finger.
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03
BenefitWhat you get
Support and marketing finally talk to each other.
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04
Promised LandWhere it takes you
A frustrated customer gets a thoughtful follow-up instead of your next promo email.
Try it yourself
Put MailBaser automations to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.