PipeLeads CRMPL-05.03.1

Conversation tab

Anyone can pick up the conversation mid-stream.

Email and SMS replies land in one chat-style thread on the contact.

Find it in PipeLeads CRM

Contact page
Conversation

/crm/contacts/[id]?tab=conversation

Why it’s better

The full back-and-forth in one scroll.

A customer never has to repeat themselves to your team.

In the product

See it in PipeLeads CRM.

Contact page for Michael Chen at Global Enterprises, with the Conversation tab showing 7 messages in one thread: a proposal email and his emailed reply asking to split onboarding across two quarters, then texts back and forth about the updated schedule, procurement and a Tuesday call. Messages are grouped by day, with the team's messages on the right and his replies on the left, and Send email and Send text buttons below — Contact conversation threadEvery email and text with a contact, both ways, in one thread.

PipeLeads CRM

Put Conversation tab to work.

See every deal. Know the next step. Let the follow-up run itself.

Check out PipeLeads CRM See pricing