Built-in User Guide
A searchable guide to every screen, with a What's New list. Public, no sign-in needed.
Find it in HDHelpDesk
- Avatar menu
- User Guide
/user-guideThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Answers live inside the product.
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02
AdvantageWhy it beats the usual way
New team members teach themselves.
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03
BenefitWhat you get
Less time training people.
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04
Promised LandWhere it takes you
You can hand a new hire the link and get back to your own work.
Try it yourself
Put Built-in User Guide to work.
Tickets, live chat, and a branded customer portal. Every question gets an owner.