HDHelpDesk Managed Knowledge
Text sources published from HDHelpDesk, marked Managed by HDHelpDesk.
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- Managed by HDHelpDesk
/agents/:agentId/sources/textThe chain
From what it does to where it takes you.
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01
FeatureWhat it does
Your support team's good replies flow into the bot, screened in HDHelpDesk.
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02
AdvantageWhy it beats the usual way
The bot learns from real support work.
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03
BenefitWhat you get
Your best agent's answers become everyone's answers.
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04
Promised LandWhere it takes you
The reply your top support rep wrote once keeps helping customers at 2 a.m.
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