Customer File Uploads
Hard questions get answered in one reply.
Customers can send up to 3 files per message: pictures, PDFs, text, spreadsheets saved as CSV, or Word files, up to 10 MB each.
Find it in ChatBaser
- Agent
- Agent Settings
- AI
- Allow customer file uploads
/agents/:agentId/settings/aiWhy it’s better
The agent sees the screenshot or order form instead of guessing from a description.
A customer shows you the problem and gets the fix without waiting for a human.
ChatBaser
Put Customer File Uploads to work.
The AI agent builder grounded in your approved knowledge.